|As the legal name of our company, "Forest City Surplus 1986 Limited" suggests we have been in the surplus business for a long time.
We purchase products in large quantity from manufacturers and reverse logistics warehouses on an "as is" basis.
In contrast the large big box stores purchase from manufacturers on a guaranteed sale basis.
When products do not sell these big box stores return the products to the manufacturer for a refund.
We then purchase these surplus products at a lower price and the option of returning them is not a part of the deal. Often times the cartons are damaged or the products may have minor scratches or dents but they can provide a significant saving for our customers. And that is what our business is about.
At the same time we realize that on occasion a surplus product may be defective therefore our store offers a 14 day return policy.
In addition to surplus we also offer discount prices on brand new retail products from a number of manufacturers including Pyle, Pyramid, Lanzar, and others.
With these products our aim is to sell volume so we endeavor to keep our prices as low as possible.
The manufacturers of these new products frequently offer their own extended warranties and warranty service instructions will be found within the packaging.
Please check their included warranty cards for details.
Return Policy :
RETURN SHIPPING INSTRUCTIONS
If you do not follow these simple instructions, your package will not reach us.